GDPR & Data Processing

Last updated: May 2026

DUGAA provides software services to business customers.

For personal data processed through our platform:

• our customers act as data controllers
• DUGAA acts as a data processor

Customers determine:

• which users are added to the platform
• user roles and permissions
• what data is processed through the system

We process personal data only:

• on behalf of customers
• in accordance with customer instructions
• as necessary to provide and support the service

We implement appropriate technical and organisational security measures to protect customer data.

If you are an end user of one of our customers and have questions regarding your personal data, please contact the organisation that provided you access to the platform.

For data protection and privacy-related inquiries, please contact us through our Contact page.