DUGAA TRACER

Supply chain traceability at component level

Trace any product to the sub-component level in real-time.

Two-Way product-component traceability

One-way product traceability is referred to entering a unique MID (Main Device Serial Number) and load related information. This is very much achievable by any manufacturer or logistic company.

DUGAA Tracer is capable of two-way traceability. This means in addition to one-way traceability (top-down) you can enter any component or even sub-component serial number and find out the component history as well as the information related to the Main-Device holding this component.

One component during its lifecycle may be embedded into more that one main-device, the real world example is during the repair process the engineer decides to replace the component, the faulty component later on will be refurbished and eventually will be used inside a new Main-Device. Dugaa Tracer is able to load the entire component history.

Supply chain traceability

Traditionally, product traceability was limited to food, retail and product recall. The size of data was small and data structure was simple.

DUGAA Tracer is the next generation of supply chain traceability software, enabling manufacturers to know more about their products at any stage of product life cycle. DUGAA Tracer is built with IoT integration and big-data at its core. By using machine learning, your enterprise may be able to predict and prevent product recalls or problem outbreaks.

The differences with traditional systems

TRACER features


  • Work in real time, millisecond latency.
  • Aware of every single product to the sub-component level.
  • Calculate warranty information and load repair history.
  • It can be accessed by millions of endpoints globally (every branch, repair center, dealer).
  • Each endpoint/endpoint group has its permissions and access-level.
  • Process IoT data stream of millions of products.

"You cannot step into the same river twice" Heraclitus
When a product sold, its status is constantly changing.
DUGAA Tracer is the system that can hold and process all product information from all over the world.
With the emergence of IoT, products are getting smarter and generating more data than ever before.
We believe no two products are the same.

Tracer imports static and dynamic data from multiple systems. For instance, ERP, MES, DUGAA RMAONE, and IoT edge servers.
The data goes through multiple processes and analysis.

Low Latency and Real-Time

Some data have a short life span and are valuable only seconds after the data is generated. So emailing colleague and waiting for spreadsheet report to be exported and emailed back to you isn't going to be a viable solution.

With Tracer, you will have low-latency to real-time feedback.

Semi-Autonomous Workflow

Tracer is built to provide real-time and low latency information. However, human response time can be considered too slow. Furthermore, some processes require 24/7 continuous attention.

Tracer is aware of many business processes and provides tools that enable you to configure new rules and processes. These rules will be executed on intervals or they can be triggered based on conditions and events.

Machine Learning

Tracer is equipped with machine learning. This is essential to establish patterns and behaviors over large datasets. Tracer can provide recommendations and predictions in specific domains.