DUGAA RDATA - Data Resource System
RDATA is designed to be the original source of all product information in your enterprise. RDATA takes care of numeric data, specifications, download links, download versions, serial numbers, device sub-components, repair data and manufacturing data associated with every single device.
Today in a typical enterprise, the valuable product information is floating between departments and it is modified or styled to be used for website, product comparisons, product specifications, product registration, RMA submission and product catalogue prints and so on.
The data is constantly back and forth between Excel, Word, emails, photoshop, HTML, etc which makes it unmanageable and it is prone to human error.
That is only the product information which was captured. There is much more in product information which unfortunately many enterprises despite heavy cost of ERP and MES systems do not have a clear visibility through this data. In addition, processing this data and turning it into useful information can be near impossible. Huge amounts of data will be ignored or it is left untouched.
In order to take a leap forward, you have to take a step backward.
Instead of running around, patching and fixing data in various formats why not tackle this problem from the root?
With RDATA you will have a central point to organize all your product data in the right format, from there this data then can be exported in various formats, loaded directly into various systems such as DUGAA Enterprise website system.
Through DUGAA API, data in the RDATA system can be streamed into your ERP or any other system. RDATA can also collect information from human input, ERP systems, MES systems and so on.
At DUGAA labs, we are constantly working hard to bring new functionality to RDATA system. For example, to collect information directly from machines in the factory or repair centers without any human interaction.
With RDATA your departments can benefit as follows
- Sales and marketing staff can rely on up-to-date and fresh data available any time in their desired format.
- Graphic designers can load thousands of product specifications directly into their product catalogue design without copying and pasting data one by one. The job that could have taken weeks to finish, now with RDATA it can be done in matter of minutes even with higher accuracy.
- Your website can load data in the RDATA such as product specifications, product comparison, order information and so on.
- Your website can load RDATA download data associated with the products like URL, Version, File size, etc.
- Technical support staff can load device information like warranty and repair history instantly while providing support to your customers.
- RDATA is secure and it is built with enterprise work environment in mind, therefore you can decide where the data needs to be shared to improve teamwork and where the access should be restricted.